Privacy Policy
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Last Updated: 19th July 2025
1. Introduction
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Equine Professionals Education Association ("we," "our," or "us") values your privacy and is committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This policy explains how we collect, use, store, and protect your personal data when you use our services.
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By using our website, joining our association, or participating in our programs, you agree to the terms outlined in this Privacy Policy.
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2. Who We Are (Data Controller)
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Equine Professionals Education Association is the data controller for the personal data we process.
Contact Details:
Email: millie@equine-professionalls-education-association.co.uk
If you have any questions about this policy or your rights, please contact us.
3. What Data We Collect
We collect the following categories of personal data:
* Identity Data: name, title, date of birth
* Contact Data: address, email address, phone number
* Professional Data: qualifications, certifications, business details
* Financial Data: payment details (processed securely through third-party payment processors)
* Technical Data: IP address, browser type, device details
* Usage Data: information on how you use our website and services
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We do not intentionally collect special category data unless necessary for legal compliance.
4. How We Collect Your Data
* Directly from you (forms, membership sign-up, email communications)
* Through our website (cookies and analytics)
* From third-party service providers when necessary to deliver our services
5. Legal Basis for Processing
We process your data under the following legal bases:
* Contractual necessity: to provide services you request
* Consent: for marketing communications (with the option to withdraw consent at any time)
* Legitimate interest: to improve services and ensure security
* Legal obligation: to comply with applicable laws
6. How We Use Your Data
We use your personal data to:
* Process membership applications and renewals
* Provide access to courses, events, and resources
* Send newsletters and updates with your consent
* Manage payments and accounting
* Improve our website and services
7. Sharing Your Data
We do not sell your personal data. We may share it with:
* Service providers assisting in delivering our services
* Payment processors for secure transactions
* Regulatory or accreditation bodies when required by law
All third-party providers must protect your information in compliance with GDPR.
8. Data Retention
We keep your personal data only for as long as necessary for the purposes we collected it, or to meet legal and accounting requirements.
9. Your Rights under GDPR
You have the right to:
* Access your personal data
* Correct inaccurate information
* Request erasure of your data
* Restrict or object to processing
* Data portability
* Withdraw consent for marketing communications
* Lodge a complaint with a data protection authority
To exercise your rights, email us at millie@equine-professionals-education-assocation.co.uk
10. Cookies and Tracking
Our website uses cookies to improve your browsing experience and analyse site performance. You can manage or disable cookies in your browser settings.
11. Security
We implement technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Equine Professionals Education Association
Email: millie@equine-professionals-education-association.co.uk